ONE-TO-ONE

- Services must be paid in full 1 days before the course starts in order to complete the enrolment and secure a place in the course and/or accommodation.
- Bookings are not transferable.
- Students must be 16 years of age or over

Cancellation policy

- The cancellation needs to be communicated in writing to the school by the person who booked the course.
- Where a cancellation is received 15 days after enrolment there will be no refund.
- The deposit is non-refundable.
- Enrolment fee is non-refundable.
- The registration fee is non-refundable.
- No refund will be made for shortening the course duration after the payment.
- There is no refund for any cancellation once the course has commenced.
- After a course has started there is no refund for any accommodation or other item booked.
- No tuition refunds are given for late arrivals, early departures or absences, for whatever reason, from classes during any course.

Refund policy

- Bookings may be cancelled up to 2 weeks prior to commencement of the course without penalty or fee.
- A cancellation fee of € 60 applies when a course is cancelled less than 2 week/s before the course commencement date.

Visa refusal

- In case a visa is refused to the student, the school will charge 60 Euro and the remaining balance will be refunded to the student upon receipt of an original VISA refusal letter.

Other terms

The course price includes: fees for the level test; the cultural activities; the use of books, audio visual materials, internet access; the certificate of attendance.
The total price of the course does not include Medical Insurance and entrances to the museums.
A deposit of 60€ should be paid to reserve a place at the school that will be deducted from the total course price.
In the case of cancellations, the deposit of 60€ is not refundable