General English

- Services must be paid in full 1 days before the course starts in order to complete the enrolment and secure a place in the course and/or accommodation.
- Bookings are not transferable.
- Bank charges are payable by students

Cancellation policy

- The cancellation needs to be communicated in writing to the school by the person who booked the course.
- No course changes will be allowed to make up for refunds in the case of course cancellations.
- The deposit is non-refundable.
- Enrolment fee is non-refundable.
- The registration fee is non-refundable.
- Accommodation booking fee is non-refundable.
- There is no refund for any cancellation once the course has commenced.
- After a course has started there is no refund for any accommodation or other item booked.
- No tuition refunds are given for late arrivals, early departures or absences, for whatever reason, from classes during any course.
- If a student is absent for one or more weeks at a time, arrangements can be made for the course duration to be extended at no extra cost.

Refund policy

- 1- No refunds whatsoever are given for cancellations.


Visa refusal

- 1- No refunds whatsoever are given for Visa refusal.


Other terms

Full terms: https://www.aclassenglish.com/terms-conditions/
Payment: to confirm a booking, pay the full amount or a deposit of about 40%. The balance is due on the first day of school or by bank transfer one week before arrival. Invoices of EUR 150 or less are paid in full before arrival.
Cancellation: the deposit is not refundable once the booking is confirmed. Cancelling less than 14 days before the start, one week of course (and of accommodation) is charged; with 7 days or less, no refund. No refunds after arrival, for late arrival, early departure or missed lessons.
Visa: visa assistance costs EUR 100 per person. If the visa is refused, send the scanned rejection letter at least 1 week before the start; the deposit is refunded minus a EUR 140 administrative fee.
Changes: changing the course or accommodation after payment costs a minimum of EUR 40 (upgrades are free).
Classes need at least 3 students (with 2 students, 20 lessons become 15 and 30 become 22; with 1 student, 20 lessons become 10 individual lessons and 30 become 15).
The school closes for Christmas, New Year and every public holiday; lessons on a holiday are made up with an extra half hour of morning lessons that week (only one-to-one lessons are made up in full).
Airport transfer: EUR 25 one way, EUR 40 return; flight details at least 14 days before arrival; arrival transfer is compulsory with host family or self-catering apartment.
Accommodation: host families take a maximum of 4 students; special diet or sole-nationality placement EUR 50 per week; shared apartment EUR 50 deposit on arrival.
Under-18s need a signed parental consent form and are placed with host families; adults must be 18 to share an apartment.
Cancellation insurance is recommended.