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- Services must be paid in full 21 days before the course starts in order to complete the enrolment and secure a place in the course and/or accommodation.
- Bookings are not transferable.
- Students must be 14 years of age or over

Cancellation policy

- The cancellation needs to be communicated in writing to the school by the person who booked the course.
- No course changes will be allowed to make up for refunds in the case of course cancellations.
- The deposit is non-refundable.
- There is no refund for any cancellation once the course has commenced.
- After a course has started there is no refund for any accommodation or other item booked.
- No tuition refunds are given for late arrivals, early departures or absences, for whatever reason, from classes during any course.
- If a student is absent for one or more weeks at a time, arrangements can be made for the course duration to be extended at no extra cost.

Refund policy

- If a course is cancelled more than 14 days before course start: 85% refund
- If a course is cancelled between 14 and 1 days before course start: 80% refund

Visa refusal

- In case a visa is refused to the student, the school will charge 35% of total cost or 350 euros (which ever is higher) Euro and the remaining balance will be refunded to the student upon receipt of an original VISA refusal letter.

Other terms

Enforex is a private enterprise owned by Ideal Education Group. It is also ccredited by the Cervantes Institute and many other institutions.
• Enforex guarantees that all descriptions of programs, accommodation, and complementary services in the 2014 dates/prices brochure are accurate (any and all special arrangements and/or agreements should be set in writing and signed by Enforex).
• The personnel in charge of airport pick-up and transportation to accommodation
are insured, completely familiar with the area and know exactly where the students are to be dropped off.
• Enforex is a member of the following national and international organizations:
eduSpain, NAFSA, Ideal Quality Certificate, AATSP, ALTO, AMACFE, FEDELE, AECAE, ACTFL & ELITE.
• Our academic centers in Alicante, Barcelona, Granada, Madrid, Marbella, Salamanca, Seville, Tenerife and Valencia have been approved by the Association Eduespaña and by the Madrid Chamber of Commerce.
• Enforex guarantees a maximum of 10 students per classroom.
• Enforex’s conditions do not apply to partner schools. Each partner school has its own conditions.
• Students should be aware that they may appear in Enforex’s promotional
materials or photos.
• The published offers cannot be accumulated. All offers are subject to availability. There will be no changes made to bookings that have been received prior to the promotion. All offers and promotions will be applied upon enrollment. Discounts that became available after the first enrollment are not valid.
• In the exceptional case that only 1 or 2 students are enrolled in a course in the same level, the school reserves the right to convert the course into a Private or Semi-private program which will result in a 50% reduction of class hours.
• Any complaints need to be given in writing and within the fi rst 24 hours (of starting classes, of arriving to accommodation, etc. depending on what the complaint is regarding). Otherwise students will lose the right to any compensation, refund or changes. Enforex will accept any suggestions or requests only on a information level and to improve our services.